Mackenzie Carr

Full Stack Software Developer

61 Tenth Street, Moncton, CA

About

Highly accomplished Full Stack Software Developer with 1.5+ years at Andmar Eco-Energy, leveraging network administration and advanced programming skills to build and maintain web applications for eco-friendly energy solutions. Previously, as a Programming Specialist at UPS for 6+ years, I optimized finance and accounting systems and implemented DevOps practices, significantly enhancing software engineering processes. Certified in Microsoft Windows Server Administration and Networking Fundamentals, I am passionate about web development, continuously learning new technologies, and adept at troubleshooting complex technical challenges.

Work Experience

Software Developer

Andmar Eco-Energy

Jan 2022 - Present

Led the full stack development and maintenance of web applications for eco-friendly energy solutions, leveraging network administration and advanced programming expertise.

  • Collaborated with cross-functional teams to plan and design custom software solutions for both internal operations and external client use, ensuring alignment with business objectives.
  • Engineered robust REST APIs, integrated complex databases, and seamlessly connected software with diverse 3rd party services to enhance application functionality and data exchange.
  • Developed comprehensive technical roadmaps and designed solutions based on intricate business requirements and specifications, guiding future application development projects.
  • Designed and implemented proof-of-concept applications during the research phase, employing best practices to continuously improve software solutions and drive innovation.
  • Researched and recommended new tools and technologies, enhancing development efficiency and ensuring the adoption of cutting-edge industry standards.

Programming Specialist

UPS

Jan 2015 - Dec 2021

Spearheaded the development and optimization of finance and accounting software solutions, integrating technical and programming expertise to enhance operational efficiency.

  • Initiated and implemented DevOps practices, significantly improving the quality, speed, and visibility of software engineering processes within the finance developer team.
  • Collaborated with solution specialists to automate and re-build critical financial processes, leading to improved deployment and global company alignment.
  • Extracted, transformed, and loaded corporate financial data for Canada and Latin America, ensuring data integrity and accessibility for strategic decision-making.
  • Researched, recommended, developed, and implemented process improvements, enhancing efficiency and streamlining workflows across various internal groups.

Technical Support Analyst

City of Moncton

Sep 2014 - Jun 2015

Managed IT asset inventory, deployed end-user equipment, and provided comprehensive technical support for hardware, software, and server systems.

  • Accurately managed IT asset inventory, ensuring precise tracking and accountability for all hardware and software components.
  • Successfully imaged and deployed new end-user equipment, streamlining onboarding processes and minimizing downtime for new hires.
  • Performed hardware repair and maintenance, extending the lifespan of critical equipment and reducing replacement costs.
  • Provided comprehensive technical support to end-users, resolving complex issues efficiently and maintaining high levels of user satisfaction.
  • Supported server systems and networking equipment, ensuring reliable operation and optimal performance of critical IT infrastructure.

Special Services Associate

The Home Depot

Oct 2011 - Jun 2015

Managed all Customer Order Management (COM) orders from initiation to completion, ensuring exceptional customer satisfaction for various order types.

  • Managed the end-to-end lifecycle of all Customer Order Management (COM) orders, including special order, install, and website orders.
  • Ensured complete customer satisfaction by meticulously following through on every order detail until successful delivery and resolution.
  • Coordinated with internal departments to resolve order-related issues, maintaining efficient workflow and positive customer relationships.
  • Proactively communicated with customers regarding order status and potential delays, enhancing transparency and managing expectations.
  • Utilized internal systems to track order progress and troubleshoot discrepancies, ensuring accurate and timely fulfillment.

Junior Network Administrator

City of Moncton

Jun 2014 - Sep 2014

Supported network and data infrastructure as a student intern, configuring and troubleshooting computer, wireless, and Cisco switching equipment.

  • Configured, rolled out, and troubleshot computer, wireless, and Cisco switching equipment, ensuring seamless network operations.
  • Supported critical network and data infrastructure, maintaining connectivity and system reliability for city operations.
  • Contributed to increasing productivity and decreasing implementation times for several key IT projects.
  • Assisted in the deployment of network solutions, improving overall system efficiency and user access.

Jr. App Developer

Jumpstart 720

Jan 2012 - Dec 2012

Assisted in the development of applications, contributing to various stages of the software development lifecycle.

  • Assisted senior developers in coding and debugging application modules, adhering to project specifications.
  • Contributed to the testing phase of applications, identifying and documenting bugs to improve software quality.
  • Learned and applied new programming concepts and tools under supervision, supporting project delivery.
  • Collaborated with team members on various development tasks, contributing to overall project progress.

Volunteer Firefighter

Fredericton Junction Fire Department

Jul 2004 - Jun 2007

Provided critical firefighting, rescue, and emergency medical services, performing duties efficiently and safely under hazardous conditions.

  • Responded to diverse emergencies, including firefighting, rescue operations, and emergency medical services, often under hazardous conditions.
  • Performed duties rapidly, efficiently, and safely, ensuring public safety and minimizing property damage.
  • Maintained firefighting vehicles, equipment, and fire department facilities, ensuring readiness for emergency deployment.
  • Obtained Fire Investigations Level 1 & 2 certifications, enhancing capabilities in post-incident analysis.
  • Earned Emergency Forest Fire Fighting certification from the Department of Natural Resources and Motor Vehicle Extrication certification, expanding specialized rescue skills.

Education

Network Administration and Security

Oulton College

Jan 2013 - Dec 2014

Computer Science

Oulton College

Jan 2011 - Dec 2012

Certificates

Microsoft Certified Professional

Microsoft

Jun 2014

CompTIA A+

CompTIA

Jun 2014

Microsoft Technology Associate (MTA): Windows Server Administration

Microsoft

Jun 2014

Microsoft Technology Associate (MTA): Networking Fundamentals

Microsoft

Jun 2014

Awards

Bronze Homer Award

The Home Depot

Apr 2014

Recognized for fostering strong relationships, demonstrating commitment to The Home Depot's core values.

Homer Award

The Home Depot

Mar 2014

Recognized for cultivating strong relationships, aligning with The Home Depot's core values.

Homer Award

The Home Depot

Jul 2013

Recognized for exceptional dedication to 'taking care of our people' by going above and beyond in inventory preparation, embodying The Home Depot's core values.

Languages

English

Skills

SQL

  • SQL

Application Development

  • Application Development

Business Requirements

  • Business Requirements

Git

  • Git

JavaScript

  • JavaScript

Software Development

  • Software Development

User Interface (UI)

  • User Interface (UI)

C/C++

  • C/C++

Node.js

  • Node.js

Project Management

  • Project Management

Java

  • Java

CSS

  • CSS

Microsoft SQL Server

  • Microsoft SQL Server

MySQL

  • MySQL

HTML5

  • HTML5

APIs

  • APIs

Linux

  • Linux

REST

  • REST

GitHub

  • GitHub

XML

  • XML

Agile

  • Agile

Unit Testing

  • Unit Testing

Test Cases

  • Test Cases

Docker

  • Docker

Network Management

  • Network Management

Bootstrap

  • Bootstrap

PHP

  • PHP

Scrum

  • Scrum

ASP.NET

  • ASP.NET

AWS

  • AWS

C#

  • C#

CI/CD

  • CI/CD

Angular

  • Angular

Organizational Skills

  • Organizational Skills

Telecommunication

  • Telecommunication

Data Management

  • Data Management

Microsoft Excel

  • Microsoft Excel

Analytics

  • Analytics

Communication Skills

  • Communication Skills

SaaS

  • SaaS

Account Management

  • Account Management

Negotiation

  • Negotiation

Customer Service

  • Customer Service

Google Suite

  • Google Suite

Project Management Methodologies

  • Project Management Methodologies

Computer Skills

  • Computer Skills

Microsoft Office

  • Microsoft Office

System Architecture

  • System Architecture

Database Management

  • Database Management

Operating Systems

  • Operating Systems

CCTV

  • CCTV

Blueprint Reading

  • Blueprint Reading

Computer Operation

  • Computer Operation

Telephony

  • Telephony